Case Studies
Using Strategic Communication to Transform Veterans’ Relationship with VA
We partnered with VA to help tackle this undertaking through a robust communications and organization change management effort focused on the internal adoption and implementation of myVA. To ensure the VA workforce and stakeholders were aware of their vital role in the campaign, we developed an integrated communications and engagement plan. This…
Modernizing VA with VA’s Modernization Office
We stood-up the Transformation Program Office and established programmatic rigor through program concepts of operations, dependency matrices, and enterprise risk registries. We deployed a repeatable risk, issue, and action item management approach focused on proactive identification and mitigation of technical and business integration. We developed…
Assessing Women’s Care at VA Medical Centers
We used our extensive health care industry knowledge and expertise to evaluate care at each VA medical center (VAMC). We collected quantitative and qualitative data to identify and document trends, opportunities, and recommendations for quality improvement. Our team assessed primary care, mental health, inpatient, and specialty services; process…
Building the Tools for VA’s Supply Chain Transformation
This program is called VALOR – VA Logistics Redesign – and it uses supporting technology called the Defense Medical Logistics Standard Support (DMLSS)/LogiCole system. Through the following services, we are providing industry-level expertise to the VHA to allow for a streamlined modernization effort and an enterprise implementation of the DMLSS…
Creating a High Reliability Organization at VEO
We supported VEO in this effort through helping the office 1) understand and support Veterans’ experiences and 2) develop and implement programs to enhance that experience.
Choose Home is one of those programs. We partnered with VEO to launch the program that empowers facilities and external caregivers to coordinate and deliver a customized,…
A Verified Service-Disabled Veteran-Owned Small Business
Titan Alpha is a joint venture of PFS and CVP. This joint venture is built upon a well-established partnership that dates back to an October 2017 Mentor-Protégé Agreement between our two companies.